Terms of Service

(Including Consent to Receive Promotional Information)

Article 1 (Purpose)

The purpose of these Terms and Conditions is to set forth the rights, obligations, and responsibilities of Billionaire Games Co., Ltd. (hereinafter referred to as the "Company") and users of the game services provided through mobile devices, as well as related networks, websites, and other services (hereinafter collectively referred to as the "Services").

Article 2 (Definitions of Terms)

① The definitions of terms used in these Terms and Conditions are as follows:

The term “Company” refers to the business entity that provides the Services through mobile devices.
The term “Member” refers to a person who enters into a service use agreement pursuant to these Terms and uses the Services provided by the Company.
The term “Temporary Member” refers to a Member who uses the Services without linking or authenticating account information with an external account, or through a guest login mode.
The term “Game Service” refers to services, customer support, information provision, and other related services provided by the Company through its website, mobile game applications, or other platforms.
The term “Mobile Device” means any device capable of downloading or installing content, including mobile phones, smartphones, personal digital assistants (PDAs), tablets, and similar devices.
The term “Account Information” collectively refers to information provided by the Member to the Company, including the Member's identification number, external account information, device information, nickname, profile image, friend list, game usage information (such as character data, items, levels), and payment details.
The term “Content” refers to all digital materials, whether paid or free, provided by the Company in relation to the Services for use on mobile devices, including games, network services, applications, game currency, and game items.
The term “Open Market” refers to an electronic commerce environment established for installing and making payments for game content on mobile devices.
The term “Application” refers to any software program provided by the Company for downloading or installation through mobile devices for the purpose of using the Services.
The term “Game Service” means the portion of the Services provided by the Company that consists of games executed on mobile devices and any related ancillary services.
The term “Affiliate Service” means any individual or group of services provided through partnerships with entities that offer messenger services or social network services (SNS) such as Facebook.
The term “Payment Provider” refers to an entity that provides electronic payment methods, such as credit card or mobile payment options, that are available within an Open Market.
The term “Guest Character” or “Temporary Member,” etc., refers to an account temporarily assigned through a simplified registration process without identity verification, as provided by the Company.
The term “Membership Termination” refers to the act of a Member terminating the use agreement for the game services with the Company. Such termination may be made per individual game.
The term “Paid Content” refers to content acquired by the user through in-app purchases within the game.
The term “Free Content” refers to content obtained without in-app purchases, including those received as gifts or provided free of charge through events.

② Any undefined terms not specified in Paragraph 1 above shall be governed by relevant laws, regulations, and the policies specific to each Service, or, in the absence thereof, by customary commercial practices.

Article 3 (Effectiveness and Amendment of the Terms and Conditions)

The Company shall post the contents of these Terms and Conditions in a manner accessible to the Members, such as on the Company’s official website (https://www.billionairegames.co.kr), within the settings or help section of the game services, or via linked pages.
The Company may amend these Terms and Conditions to the extent that such amendment does not violate applicable laws and regulations, including but not limited to the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Game Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Content Industry Promotion Act, as well as guidelines or recommendations of relevant government authorities.
In the event the Company amends the Terms and Conditions, it shall specify the amended content and effective date and give notice thereof at least seven (7) days prior to the effective date in accordance with Article 26(2). However, if the amendment is unfavorable to the Member, notice shall be given at least thirty (30) days in advance using the same method.
Consent to these Terms and Conditions shall be deemed to include consent to regularly check the Company’s website for updates or changes. The Company shall not be liable for any damages incurred by a Member due to failure to recognize the amended Terms and Conditions.
If a Member does not consent to the application of the amended Terms and Conditions, they may reject such application. A Member who objects to the amendment may discontinue use of the Services and terminate the use agreement.
Continued use of the Services following the effective date of the amended Terms and Conditions shall be deemed as the Member's consent thereto.

Article 4 (Conclusion and Application of the Use Agreement)

The use agreement shall be concluded when an applicant (hereinafter referred to as the “Applicant”) who wishes to become a Member consents to the contents of these Terms and Conditions and applies for service use in accordance with the procedures prescribed by the Company, and the Company accepts such application.
The Company, in principle, shall accept the application submitted by the Applicant. However, the Company may refuse acceptance under any of the following circumstances:
1. If the application contains false information or fails to meet the application requirements;
2. If the Services are accessed from countries where the Company does not provide them or through abnormal or circumventing means;
3. If the application is made for the purpose of engaging in activities prohibited by applicable laws, such as the Game Industry Promotion Act;
4. If the application is made with the intention of disturbing public order or morality;
5. If the Services are to be used for fraudulent purposes;
6. If the Services are to be used for commercial gain;
7. If the Applicant is deemed ineligible due to reasons attributable to them or has previously violated provisions required for membership qualification;
8. If another person’s information or device is used without authorization;
9. If the application is submitted from a mobile device that the Company has restricted from using the Services;
10. If there are technical or capacity limitations;
11. Any other cases where approval is deemed inappropriate by the Company.
The Company may provide a Temporary Membership function for the convenience of users. However, if any of the following apply during use of the Temporary Membership, account information may be deleted or unrecoverable. In such cases, game data used under a Temporary Membership may not be linked or transferred to a permanent account, and the Company shall not be liable for recovery, compensation, or damages unless due to willful misconduct or gross negligence on the part of the Company:
1. If the mobile device is changed;
2. If the mobile device is modified or reset;
3. If all or part of the application or content is deleted from the mobile device.

Article 5 (Supplementary Rules)

Any matters not stipulated in these Terms and Conditions or interpretations thereof shall be governed by the relevant laws and regulations, including but not limited to the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Game Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Content Industry Promotion Act, or by customary commercial practices.

Article 6 (Operational Policy)

The Company may establish a separate operational policy (hereinafter referred to as the “Operational Policy”) for matters necessary for the application of these Terms and Conditions or for matters delegated under specific clauses.
The Company shall post the contents of the Operational Policy in a manner accessible to Members, such as within the community section, the game service itself, or a linked screen.
Amendments to the Operational Policy shall follow the procedures set forth in Article 3, Paragraph 3.
Any of the following actions may be deemed violations of the Operational Policy, and may result in account suspension measures:
1. Using abusive language or slander to cause discomfort to other users;
2. Disrupting the normal operation of the game or spreading false information;
3. Advertising for commercial purposes or attempting real-money transactions (including account trading or sharing);
4. Disclosing other users’ personal information;
5. Violating the naming policy;
6. Abusing bugs or exploiting the system to gain unfair advantage;
7. Using or distributing illegal or unauthorized programs;
8. Using another person’s payment method without authorization or gaining unfair advantage through abuse of refunds;
9. If separate policies are posted in the community, such policies shall take precedence.

Article 7 (Protection and Use of Personal Information)

The Company shall endeavor to protect the personal information of Members in accordance with applicable laws and regulations, and the protection and use of personal information shall be governed by such laws and the Company's Privacy Policy. However, for linked services provided outside of the Company’s scope, the Company’s Privacy Policy shall not apply.
Due to the nature of the Services, personal information unrelated identifiers such as nicknames, character images, and status messages may be disclosed.
Except as otherwise required by law or requested by authorized government agencies, the Company shall not provide a Member’s personal information to any third party without the Member’s prior consent.
The Company shall not be held liable for any damage arising from the leakage of personal information due to the Member’s own negligence.
The Company shall not use personal information for purposes other than those notified in advance, and shall irreversibly destroy such information immediately upon achieving the purpose of its collection and use.

Article 8 (Obligations of the Company)

The Company shall faithfully comply with the obligations and exercise the rights set forth in these Terms and Conditions and applicable laws, in good faith.
The Company shall implement a security system and publicly disclose its Privacy Policy to ensure Members may safely use the Services, including the protection of personal (and credit) information, and shall comply with the same. Except as stipulated in these Terms and the Privacy Policy, the Company shall not disclose or provide personal information to third parties.
In the event of equipment failure or data loss/damage occurring during service improvement efforts, the Company shall exert its best efforts to repair or restore such issues without delay, unless caused by force majeure events, emergencies, or defects beyond the scope of current technological capabilities.
The Company shall endeavor to promptly handle any legitimate opinions or complaints raised by Members. If prompt handling is difficult, the reason for the delay and the expected processing schedule may be notified to the Member through the contact details provided.

Article 9 (Obligations of Members/Users)

Members shall not engage in any of the following acts in relation to the use of the Services:
1. Providing false information during application or modification of membership;
2. Buying, gifting, or acquiring in-game assets (IDs, characters, items, game currency, etc.) through unauthorized means or methods not provided by the Company;
3. Impersonating Company employees or operators, or misrepresenting one’s identity or relationship with others;
4. Unauthorized use of another person’s credit card, telephone (wired or wireless), or bank account to purchase paid content, or unauthorized use of another Member’s ID and password;
5. Collecting, storing, publishing, or disseminating other Members’ personal information without consent;
6. Engaging in or promoting gambling, sharing or posting obscene or vulgar information, linking to adult websites, or transmitting content that causes shame, disgust, or fear;
7. Using the Services for unauthorized commercial, political, promotional, or electoral activities;
8. Copying, distributing, encouraging the distribution of, or using the Services for commercial purposes without authorization; exploiting known or unknown bugs;
9. Defrauding others for profit or causing harm through use of the Services;
10. Infringing intellectual property rights, portrait rights, or harming the honor of others;
11. Transmitting or distributing computer viruses, codes, files, or programs that disrupt or destroy the normal operation of software, hardware, or telecommunications equipment;
12. Altering the application, inserting unauthorized programs, hacking, reverse engineering, leaking or modifying source code or application data, building unauthorized servers, or misrepresenting the Company;
13. Using, distributing, or attempting to use/distribute software or applications as described in Subparagraphs 11 and 12;
14. Paying others to play the game on one’s behalf (power leveling);
15. Engaging in any other acts that violate applicable laws, good morals, or social norms.
Members are solely responsible for managing their accounts and mobile devices and shall not permit others to use them. The Company shall not be liable for any damages arising from negligence or unauthorized use.
Members must enable and manage payment password features in open markets to prevent unauthorized payments. The Company shall not be responsible for any damages due to the Member’s negligence.
If a Member, having consumed all in-game items or understanding that the item is not refundable, nevertheless processes a refund through overseas platforms (e.g., Google Play Store, Apple App Store) without Company approval, the Company may pursue civil remedies, legal action, or permanent suspension.
Members shall not conduct business activities to gain economic profit through use of the Services without prior approval, and shall bear full responsibility for any results thereof.
If a third party files a claim against the Company due to unauthorized business activities, the Member shall indemnify the Company at their own expense. If the Company suffers damages, it may claim compensation unless such damages were caused by the Company’s willful misconduct or gross negligence.
The Company may establish specific rules related to the following matters, and Members shall comply:
1. Account names, character names, guild names, and other in-game identifiers;
2. Chat content and behavior;
3. Use of bulletin boards and the Services;
4. Policies for external mobile platforms such as Kakao, Facebook, Google Plus;
5. Any other operational matters that do not infringe upon essential rights related to use of the Game Services.
Members are obligated to review and comply with the Terms and Conditions, user guides, cautionary notices, and other information publicly posted by the Company or communicated through the Services.

Article 10 (Provision of Services)

The Company shall make the Services available immediately to Members upon completion of the use agreement in accordance with Article 4, unless otherwise specified. However, certain Services may commence on designated dates depending on the Company’s needs.
The Company may provide supplementary services along with the Services specified in these Terms and Conditions.
The Company may classify Members into different tiers and apply differential limits on usage time, frequency, and scope of provided Services accordingly.

Article 11 (Use of Services)

The Game Services shall be provided during hours determined in accordance with the Company's operational policies. The Company shall notify users of the service hours via appropriate means such as the initial screen of the game application or service announcements. Unless otherwise specified, the Services shall be provided 24 hours a day.
Notwithstanding Paragraph 1, the Company may temporarily suspend all or part of the Services in the following cases. In such cases, the Company shall notify Members in advance of the reason and duration of the suspension via the game application’s initial screen or service announcements. However, in unavoidable circumstances where advance notice is not possible, notice may be given afterwards:
1. When system maintenance, server expansion or replacement, or network instability occurs, and such suspension is necessary for system operation;
2. When normal provision of Services is impossible due to power outages, equipment failures, excessive service demand, maintenance of facilities by telecommunications carriers, etc.;
3. When force majeure events such as war, natural disaster, or a comparable national emergency occur that are beyond the Company’s control;
4. When electronic security incidents, communication failures, abnormal user behavior, or unforeseen service instabilities arise that require urgent response.
In the case of suspension pursuant to Subparagraph 1 of Paragraph 2, the Company may suspend the Services for a designated period and shall notify Members thereof in advance via the game’s initial screen or official community.
In the case of suspension pursuant to Subparagraph 4 of Paragraph 2, the Company may suspend the Services without prior notice and may notify Members afterwards via the game’s initial screen or official community.
The Company shall provide the Services using dedicated applications or network connections suitable for mobile devices. Members may download, install, or use the Services for free or for a fee depending on the network and device.
For paid content, Members must pay the fees as indicated in the relevant Service to use such content. Additional charges imposed by the Member’s mobile carrier may apply when downloading applications or using network services.
The Services provided through downloaded applications or network connections may be limited in functionality based on changes to the mobile device, phone number, or roaming settings. In such cases, the Company shall not be liable for any loss of access to content.
Background processes may be initiated when using Services through downloaded applications or network connections. Additional charges may occur based on the mobile device or carrier, and the Company shall not be liable for such charges.
The Company may install or update programs necessary for service use (e.g., security software, payment modules) without additional consent from the Member. However, installation of unrelated software, such as advertising programs, shall require prior notice and consent.

Article 12 (Modification and Discontinuation of Services)

The Company may change the Services as necessary for smooth operation or technical reasons, and such changes shall be announced in advance within the game service. However, in the case of bug fixes, error corrections, emergency updates, or non-substantial changes, post-notification may be permitted.
The Company may discontinue all or part of the Services due to major business reasons such as business transfer, division, merger, termination of game licensing agreements, or significant decline in profitability. In such case, the Company shall notify Members of the termination date, reasons, and compensation plan at least thirty (30) days in advance via the game application’s initial or linked screen, and by the method set forth in Article 26(1).
In the event of service discontinuation pursuant to Paragraph 2, the Company shall refund any unused or remaining paid items in accordance with Article 22.

Article 13 (Collection of Information)

The Company may store and retain chat content exchanged between Members, which shall be accessible only to the Company. Such information may be reviewed solely for purposes such as dispute resolution, handling of complaints, or maintenance of order in the game, and only by parties legally authorized under applicable law.
If the Company or a third party reviews chat data under Paragraph 1, the Company shall notify the Member of the reason and scope of the review in advance. However, in cases involving investigation or remedy of prohibited conduct under Article 9, notice may be given afterwards.
For the purposes of stable operation and service improvement, the Company may collect and utilize information about the Member’s mobile device (such as settings, specifications, OS version), excluding personal information.
The Company may request additional information from Members for the purposes of service enhancement or providing customized offers. The Member may choose to accept or refuse such requests, and the Company shall clearly notify the Member of their right to refuse.
For identity verification purposes, the Company may request identification documents or mobile authentication. The Company shall not use such data for purposes other than those previously notified and shall irreversibly destroy such data upon achieving the intended purpose.

Article 14 (Provision of Advertisements)

The Company may display advertisements within the Game Services in connection with service operation.
Members who use the Services shall be deemed to consent to the display of such advertisements during their use of the Services.
The Company may send advertisements via email, text messages (LMS/SMS), or push notifications only to Members who have consented to receive such messages. Members may opt out at any time, and the Company shall cease transmission upon such request.
Services provided by third parties may be accessible via banners or links within the Services provided by the Company.
In the case of Paragraph 4, the Company does not guarantee the reliability or stability of services or advertisements provided by third parties and shall not be liable for any damages incurred thereby. However, this shall not apply in cases where the Company has acted with willful misconduct or gross negligence.

Article 15 (Ownership of Copyright and Other Rights)

The copyrights and other intellectual property rights in and to the content provided within the Game Services produced by the Company shall belong to the Company. Members are granted only the right to use such content under the conditions set by the Company in relation to the Services.
Members shall not, without prior consent from the Company or the content provider, use for profit or allow a third party to use by means of reproduction, transmission, editing, publication, performance, distribution, broadcasting, or creation of derivative works any information obtained through the Game Services where such rights belong to the Company or the provider.
Members grant the Company the following rights regarding any communications, images, sounds, and all materials and information (hereinafter referred to as “User Content”) uploaded or transmitted through the game application or Game Services:
1. The right to use, modify the format, and otherwise alter the User Content (including but not limited to publication, reproduction, performance, transmission, distribution, broadcasting, or the creation of derivative works) in any form, without restriction of duration or region;
2. The Company shall not sell, rent, or transfer the User Content for commercial purposes without prior consent from the Member who created it.
User Content that is not displayed within the game or not integrated with the Game Services (e.g., forum posts) shall not be used by the Company without the Member’s explicit consent. Members may delete such content at any time. Rights and responsibilities over such content belong to the Member.
If any post or material registered or posted by a Member within the Services violates the prohibited acts outlined in Article 9, the Company may delete or move such content or refuse to register it without prior notice.
A Member whose legal rights are infringed by information posted on the Company’s bulletin board may request deletion or publication of a rebuttal. The Company shall promptly take necessary measures and notify the applicant.
This Article shall remain effective while the Company operates the Game Services and shall continue to apply even after membership termination.

Article 16 (Purchase and Use of Paid Content)

Paid content purchased by a Member within the Game Services may only be used on the device on which the relevant application has been downloaded or installed.
Paid content acquired through in-app purchases is bound to the Member's account information. However, in the case of Temporary Members, such content may only be used on the specific device where the application was downloaded or installed.
The period of use for paid content shall be as specified at the time of purchase. In the event of service discontinuation under Article 12, the period for paid content with no specified expiration shall be deemed to end on the date announced for service discontinuation.
In-game currency or consumable content (hereinafter “Game Currency”) is classified as either paid or free content.
Paid content shall be used first when consuming Game Currency, unless the Service specifies a different order of usage.

Article 17 (Restriction of Member’s Use of Services)

A Member shall not violate the obligations set forth in Article 9. In the event of a violation, the Company may take measures such as restriction of service use, deletion of related information (text, images, videos, etc.), and other necessary actions, classified as follows. Specific reasons and procedures shall be determined in accordance with Article 19 and set forth in the operational policy of each game:
1. Partial restriction of character functions: temporarily restrict certain features such as chatting;
2. Restriction of character use: temporarily or permanently restrict use of the Member’s character;
3. Partial restriction of account functions: temporarily or permanently restrict account functions such as posting on bulletin boards;
4. Account suspension: temporarily or permanently suspend the use of the Member’s account;
5. Member suspension: temporarily or permanently suspend access to the Game Services.
If the restriction under Paragraph 1 is justified, the Company shall not compensate the Member for any damages arising from such restriction.
The Company may temporarily suspend service use for an account until the following issues are resolved:
1. If a valid report is received that the account was hacked or stolen;
2. If there is suspicion of illegal program use or operation by an illicit entity;
3. If temporary suspension is deemed necessary due to circumstances equivalent to the above.
Upon conclusion of an investigation under Paragraph 3, if the Game Services are paid services, the Company shall either extend the Member’s usage time or provide equivalent paid services or game currency as compensation. However, if the Member is found to have caused the issue under Paragraph 3, this shall not apply.
Even if a Member's character or account is used by a third party to violate the Terms or operational policy, the Member’s own use of the Game Services may still be restricted according to the criteria of Paragraph 1.

Article 18 (Grounds and Procedures for Restriction Measures)

The Company shall specify the detailed grounds and procedures for imposing restriction measures under Article 17(1) through the Operational Policy, taking into consideration the nature, frequency, and consequences of the prohibited acts set forth in Article 9.
When imposing restriction measures as stipulated in Article 17(1), the Company shall notify the Member in advance of the following matters. However, in cases requiring urgent action, such notification may be given after the fact:
1. The reason for the restriction measure;
2. The type and duration of the restriction measure;
3. The method by which the Member may file an objection to the restriction.

Article 19 (Objection Procedure Against Restriction Measures)

If a Member objects to the restriction measure imposed by the Company, the Member shall submit an objection stating the reason for such objection to the customer support center, in writing, via email, or through another comparable method, within fifteen (15) days from the date of receiving notice of the measure.
The Company shall respond to the objection within fifteen (15) days from the date of receiving the request via the customer support center, in writing, via email, or by other comparable means. However, if the Company is unable to respond within said period, it shall notify the Member of the reason for the delay and the expected resolution schedule.
If the objection is deemed valid, the Company shall take appropriate corrective action accordingly.

Article 20 (Payment of Fees)

The charging and payment of fees for content purchases shall, in principle, comply with the policies and methods set forth by mobile carriers, open market operators, or other payment service providers. Limits on payment by each payment method may be imposed or adjusted in accordance with Company policy, open market operator policy, or government directives.
When content is purchased using foreign currency, the actual amount charged may differ from the displayed price in the Service due to exchange rates, fees, and other financial factors.

Article 21 (Withdrawal of Subscription, etc.)

A Member who has entered into a purchase agreement for paid content with the Company may withdraw such subscription without incurring any charges or penalties within seven (7) days from the later of the date of the agreement or the date the content became available for use. Unless otherwise provided in the Operational Policy, subscription withdrawals or refunds must be requested directly from the Company via the customer support center.
Notwithstanding Paragraph 1, the Member shall not withdraw from the subscription against the Company’s will in any of the following cases. However, if the purchase agreement consists of divisible content, this restriction shall not apply to portions not falling under the following subparagraphs:
1. Where the content has been used or applied immediately upon purchase;
2. Where additional benefits (e.g., in-game currency, points, mileage, items) have been used or partially used in bundled or bonus content;
3. Where the content has been opened in a way that constitutes use, or its utility is determined upon opening;
4. Where the content was provided free of charge by the Company or obtained during gameplay.
For content that falls under the restrictions in Paragraph 2, the Company shall clearly indicate such non-refundable status in an easily visible location and shall provide trial access (e.g., limited-time use or demo version) or sufficient information about the content. If the Company fails to do so, the Member may withdraw from the subscription regardless of Paragraph 2.
Even after the withdrawal period, if the content is found to differ from its description or was improperly provided contrary to the terms of the agreement, the Member may withdraw from the subscription within three (3) months of the date the content became available, or within thirty (30) days from the date the Member became aware (or could have become aware) of such nonconformity.
Upon receiving a withdrawal request, the Company shall verify the purchase details through the platform or open market operator. The Company may also contact the Member using the information provided and request additional evidence to confirm the validity of the withdrawal.
Upon approval of a withdrawal request in accordance with Paragraphs 1 through 4, the Company shall immediately retrieve the paid content from the Member and issue a refund within three (3) business days.
- If the purchase was made using a credit card or other means, the refund shall be processed according to the card issuer’s refund schedule.
In cases where a minor enters into a content purchase agreement using a mobile device, the Company shall inform that the agreement may be canceled without the legal guardian’s consent. If a minor enters into a purchase without such consent, the minor or legal guardian may cancel the agreement. However, this right to cancel shall not apply if:
- The minor used funds permitted for disposal by the guardian;
- The minor deceived the Company into believing that they were of legal age or had guardian consent.
Whether the purchaser is a minor shall be determined based on the mobile device used, information about the purchaser, or the payment method. The Company may request documentation to verify minority status and legal guardianship.

Article 22 (Refunds for Overpayments)

In the event of an overpayment, the Company shall refund the overpaid amount to the Member. However, if the overpayment was caused by the Member’s negligence and not by the Company’s fault or willful misconduct, the Member shall bear any reasonable costs associated with the refund.
Payments made through applications shall follow the payment methods provided by the open market operator. In case of an overpayment during this process, the Member shall request a refund from either the Company or the open market operator.
Communication charges (e.g., voice or data charges) incurred from downloading or using the network service shall be excluded from the refund.
Refunds shall be processed in accordance with the policies of the relevant open market operator or the Company, depending on the operating system of the device in use.
The Company may contact the Member using the provided information to process the refund and may request additional necessary information. The refund shall be made within three (3) business days from the date the Member provides such information.
- If payment was made using a credit card or similar method, the refund shall follow the card issuer’s refund schedule.
Content acquired without paid transactions, such as through events or promotions, shall not be eligible for refunds.

Article 23 (Termination of the Agreement, etc.)

A Member may terminate the use agreement at any time by initiating membership withdrawal. Upon withdrawal, all game data associated with the Member will be permanently deleted and cannot be recovered. The processing of personal information shall follow the Company’s Privacy Policy.
If a Member violates these Terms or related policies and commits an act that makes the continuation of the agreement impossible, the Company may provide prior notice within a reasonable period and suspend Services or terminate the agreement. However, in urgent cases where the Member causes serious harm to the Company through illegal acts or gross negligence, the Company may immediately terminate the agreement without prior notice.
Refunds or compensation due to termination under Paragraphs 1 and 2 shall be handled in accordance with the “Content User Protection Guidelines” or, where applicable, the specific provisions of paid services or these Terms.
If a Member has not used the Services for one (1) year continuously, the Company may terminate the agreement and delete the Member’s personal information for data protection purposes. In such case, the Member shall be notified of the termination and the deletion of information at least thirty (30) days in advance.

Article 24 (Damages)

If either the Company or the Member causes damages to the other party by violating these Terms and Conditions, the party at fault shall be liable for compensating the damages. However, the Company shall not be held liable for service interruptions that were pre-notified and due to operational reasons, or where there was no willful misconduct or negligence.
In the event that the Company enters into a partnership agreement with an individual service provider and offers such service to the Member, and the Member consents to the individual service provider’s terms and suffers damages due to the provider’s willful misconduct or negligence, such damages shall be the sole responsibility of the individual service provider.
If paid services purchased by the Member from the Company are lost due to reasons attributable to the Company, the Company shall restore them to their original state. If restoration is impossible or impractical, the Company shall provide a paid service of similar value. If that is also impossible or impractical, the Company shall refund the amount paid for such service.

Article 25 (Disclaimer of Liability)

The Company shall not be liable for the inability to provide Services due to force majeure events such as natural disasters or equivalent circumstances.
The Company shall not be liable for damages resulting from repair, replacement, regular inspection, or construction of service-related facilities, or other similar causes.
The Company shall not be liable for any service interruption or impairment due to the Member’s willful misconduct or negligence.
The Company shall not be responsible for the reliability or accuracy of information, data, or facts posted by Members unless there is willful misconduct or gross negligence.
The Company shall not be obligated to intervene in any disputes or transactions between Members or between a Member and a third party via the Services, nor shall it be liable for any resulting damages.
The Company shall not be liable for any damages incurred by Members in relation to the use of free Services.
The Company shall not be liable for the Member’s failure to achieve the anticipated benefits or losses resulting from the use of the Services.
The Company shall not be liable for the loss of a Member's experience points, levels, items, or in-game currency.
The Company shall not be liable for unauthorized payments caused by the Member’s failure to manage their mobile device password or payment credentials.
The Company shall not be liable if the Member is unable to access or use certain features of content due to changes in device, phone number, operating system (OS) version, roaming settings, or mobile carrier.
The Company shall not be liable if a Member deletes content or account information provided by the Company.
The Company shall not be liable for damages incurred during the use of Services by Temporary Members.
The Company shall not be liable for disruptions due to the Member’s device errors, inaccurate information entry, failure to update personal information, or other negligence or misconduct by the Member.
The Company shall be exempt from liability for problems caused by the Member’s computer environment or by network issues not caused by the Company’s willful misconduct or gross negligence.
The Company shall not be liable for any issues arising from the use of Services or access from countries or regions not authorized by the Company.

Article 26 (Notice to Members)

In providing notice to a Member, the Company may do so via email, in-game messages, electronic memos, SMS (LMS/SMS), community announcements, telephone, or written correspondence.
For notices applicable to all Members, the Company may substitute individual notice by posting an announcement within the Game Services or via a pop-up window for at least seven (7) days.

Article 27 (Governing Law and Jurisdiction)

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Korea. In the event of any litigation between the Company and a Member arising out of or in connection with these Terms, the competent court shall be determined in accordance with the procedures prescribed by applicable law.

Article 28 (Member Complaints and Dispute Resolution)

The Company shall provide guidance within the Game Services or via a linked screen on how Members may submit complaints or express opinions. The Company shall maintain dedicated personnel to handle such feedback in a responsible manner.
If a Member’s complaint or opinion is deemed reasonable and justified, the Company shall make reasonable efforts to process it promptly. If resolution requires significant time, the Company shall notify the Member of the reason for the delay and the estimated timeline for resolution, either through the Game Services or in accordance with Article 26(1).
If a dispute arises between the Company and a Member and the matter is referred to a third-party dispute resolution body, the Company shall faithfully provide all evidence of measures taken, including any restrictions imposed on the Member, and may comply with the recommendations or mediation provided by such body.

Addendum

These Terms and Conditions shall take effect as of August 1, 2025.

Date of Announcement: July 22, 2025
Date of Implementation: August 1, 2025